OVERVIEW
This website is operated by Cremlyn. Throughout the site, the terms “we”, “us”, and “our” refer to Cremlyn. Cremlyn offers this website, including all information, tools, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. Cremlyn is powered by Shopify, which enables us to provide our services to you.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink.
These Terms apply to all users of the site, including without limitation browsers, customers, merchants, and contributors of content.
Please read these Terms carefully before accessing or using our website. By using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, you may not access the website or use any services.
We reserve the right to update, change, or replace any part of these Terms at any time by posting updates to our website. Your continued use of the website following any changes constitutes acceptance of those changes.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you represent that:
- You are at least 18 years old or the age of majority in your state or country of residence.
- You will not use our products for any illegal or unauthorized purpose.
- You will not violate any applicable laws, including copyright or intellectual property laws.
- You will not transmit any viruses, malware, or destructive code through our website.
Violation of any Terms may result in immediate termination of your access to our Services.
SECTION 2 – ACCESS AND ACCOUNT
To use our Services, you may be asked to provide certain information, such as your email address, billing, payment, and shipping details. You represent and warrant that all information you provide is correct, current, and complete.
You are solely responsible for maintaining the security of your account credentials and for all activity conducted under your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 3 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding payment information) may be transferred over various networks and adapted to technical requirements. Payment information is always encrypted during transmission.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.
SECTION 4 – ACCURACY OF INFORMATION
We strive to ensure all information on our website is accurate and current; however, we do not guarantee that all content is complete, accurate, or up to date.
Product descriptions, pricing, availability, shipping times, and other information may occasionally contain errors or inaccuracies. We reserve the right to correct any errors and update information without prior notice (including after you have submitted your order).
Your use of information on this site is at your own risk.
SECTION 5 – PRODUCTS & SERVICES
Certain products may be available exclusively online and may have limited quantities.
We make every effort to display product colors and images accurately, but we cannot guarantee your device’s display will accurately reflect actual product colors.
We reserve the right to:
- Limit product sales by person, region, or jurisdiction.
- Limit quantities purchased.
- Discontinue products at any time.
- Modify pricing without notice.
All purchases are subject to our Return & Refund Policy.
SECTION 6 – ORDERS
When you place an order, you are making an offer to purchase. Cremlyn reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Cremlyn confirms acceptance. We must receive and process your payment before your order is accepted.
Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests after an order is accepted. If we do not accept, make a change to, or cancel an order, we will attempt to notify you using the contact information provided at checkout.
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.
SECTION 7 – PRICING AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise stated, posted prices do not include taxes, shipping, handling, customs, or import charges.
You agree to provide current, complete, and accurate purchase and account information for all orders. You agree to promptly update your account information, including email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.
You represent and warrant that (i) the payment information you provide is true and correct, (ii) you are authorized to use such payment method, and (iii) you will pay all charges incurred, including any applicable taxes and shipping fees.
SECTION 8 – SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.
SECTION 9 – THIRD-PARTY TOOLS & LINKS
Our website may include access to third-party tools, websites, or services that we do not control or monitor.
We are not responsible for the content, policies, or practices of any third-party websites or services. Your use of third-party services is at your own risk. We provide access to such tools “as is” and “as available” without any warranties.
We encourage you to review the policies and terms of any third-party websites you visit.
SECTION 10 – USER COMMENTS & SUBMISSIONS
If you send us comments, suggestions, reviews, feedback, or other materials (collectively, “Feedback”), you agree that we may use, edit, publish, and distribute such content without restriction and without any compensation to you.
You agree not to submit content that:
- Violates any law.
- Infringes intellectual property rights.
- Contains malware or harmful code.
- Is abusive, defamatory, fraudulent, or offensive.
We reserve the right to remove content we determine inappropriate or unlawful.
SECTION 11 – PERSONAL INFORMATION & PRIVACY
Your submission of personal information through the website is governed by our Privacy Policy. Because our Services are hosted by Shopify, Shopify also collects and processes personal information in accordance with its Privacy Policy. By using our Services, you acknowledge that you have read both policies.
SECTION 12 – PROHIBITED USES
You may not use our website or services:
- For unlawful purposes.
- To violate any applicable laws or regulations.
- To infringe intellectual property rights.
- To distribute malicious software.
- To spam, phish, pharm, pretext, spider, crawl, or scrape.
- To interfere with website security or operations.
- To harass, abuse, insult, harm, or intimidate others.
We reserve the right to terminate access to the Service for violations of these prohibited uses.
SECTION 13 – INTELLECTUAL PROPERTY
All content on our website, including but not limited to trademarks, text, graphics, logos, images, product reviews, and software, is the property of Cremlyn or its licensors and is protected by intellectual property laws.
These Terms permit you to use our website for your personal, non-commercial use only. You may not reproduce, distribute, modify, or create derivative works without our prior written consent. Unauthorized use may violate applicable laws.
SECTION 14 – TERMINATION
These Terms remain effective unless terminated by either you or us. We may terminate or suspend your access to our Services at any time if we believe you have violated these Terms.
Any obligations or liabilities incurred prior to termination shall survive termination.
SECTION 15 – DISCLAIMER OF WARRANTIES
All products and services are provided “as is” and “as available” without warranties of any kind, either express or implied.
We do not guarantee that:
- The Service will be uninterrupted or error-free.
- Website content will always be accurate or current.
- Defects or errors will always be corrected.
Your use of the website and services is at your own risk.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Cremlyn and its affiliates, employees, suppliers, and service providers shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising from:
- Your use of the website or services.
- Product purchases.
- Delays or interruptions in service.
- Errors or omissions on the website.
In jurisdictions where limitations of liability are restricted, our liability shall be limited to the maximum extent permitted by law.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Cremlyn and its affiliates, employees, contractors, and partners from any claims, damages, liabilities, or expenses arising from:
- Your breach of these Terms.
- Your violation of any law.
- Your misuse of the website or services.
SECTION 18 – SEVERABILITY
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall be severed from these Terms without affecting the validity and enforceability of any remaining provisions.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
These Terms constitute the entire agreement between you and us and govern your use of the Service, superseding any prior agreements or communications.
SECTION 20 – ASSIGNMENT
You may not assign or transfer these Terms or any of your rights or obligations without our prior written consent. We may assign these Terms without notice to you.
SECTION 21 – GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the United States and the State in which our business operations are registered, without regard to conflict of law principles.
SECTION 22 – CHANGES TO TERMS OF SERVICE
We reserve the right to update or modify these Terms at any time by posting updates to our website. It is your responsibility to review this page periodically for changes. Continued use of the website after updates constitutes acceptance of the revised Terms.
SECTION 23 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at:
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Company Name: Hefei Zhengga E-commerce Co., Ltd.
- Unified Social Credit Code: 91340102MA8PKG9H3Y
- Address: Room 1306, Jingtai Building, Intersection of Dangtu Road and Linquan Road, Yaohai District, Hefei City, Anhui Province, China
- Postal Code: 230011
- Phone: +86 191 2953 7039
- Email: support@cremlyn.com
Monday – Friday: 9:30 AM – 6:30 PM (Eastern Standard Time)
We strive to respond to all inquiries within 12-24 hours during business days.